Welcome to alpha-camp.com. We provide services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement"). In addition, when you use any alpha-camp.com service (for example, placing an order or writing a customer review), you are subject to the rules, guidelines, policies, terms and conditions applicable to such services, and they are incorporated into this Agreement. for this reference. alpha-camp.com reserves the right to change this site and these terms and conditions at any time.
Accessing, browsing or using the site indicates your acceptance of all the terms and conditions of this Agreement. Please read this Agreement carefully before proceeding.
You represent and warrant that you are at least 18 years of age or that you are visiting the Site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, alpha-camp.com hereby grants you a limited, revocable, non-transferable, non-exclusive license to access and use the Site by displaying it in your Internet browser solely for the purpose of making personal purchases. items sold on the Site and not for any commercial use or use on behalf of a third party, except as explicitly permitted in advance by alpha-camp.com. Any breach of this Agreement will result in the immediate revocation of the license granted in this paragraph without notice.
Except as permitted in the preceding paragraph, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse engineer, disassemble, decompile, or otherwise exploit this Site or any portion thereof, unless expressly permitted by alpha-camp.com in writing. You may not make any commercial use of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by alpha-camp.com in advance. alpha-camp.com reserves the right to refuse service, terminate accounts and/or cancel orders at its discretion, including, but not limited to, if alpha-camp.com believes that the customer's conduct violates applicable law or is detrimental to the interests of alpha-camp.com
You shall not upload, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) includes bugs, viruses, worms, trapdoors, Trojan horses, or other harmful code or properties. alpha-camp.com may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and alpha-camp.com has no obligation to investigate the authorization or source of any such access or use of the Site.
You shall be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you, whether or not such access and use of this site is authorized by you, including without limitation , all communications and transmissions. and all obligations (including, without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You must immediately notify alpha-camp.com of any unauthorized use of your password or identification or any other breach or threatened breach of the security of this Site. After registering, you will receive our newsletters with information about sales, coupons and special promotions.
alpha-camp.com user account
You warrant that your Submissions, in whole or in part, are clear and free from any intellectual property rights infringement, disputes or third party claims. alpha-camp.com assumes no responsibility for any misuse of copyright or any other rights of third parties by you. You agree to defend and indemnify Sponsor against any loss caused by the use of the tickets for any purpose.
Reviews and Comments
disassemble or decompile such Submissions. All Submissions shall automatically become the sole and exclusive property of alpha-camp.com and shall not be returned to you and you agree not to raise any dispute in connection with alpha-camp.com's use of the entry in the future.
You warrant that your Submissions, in whole or in part, are clear and free from any intellectual property rights infringement, disputes or third party claims. alpha-camp.com assumes no responsibility for any misusedo of copyright or any other rights of third parties on your part. You agree to defend and indemnify Sponsor against any loss caused by the use of the tickets for any purpose.
In addition to the rights applicable to any Submission, when you post comments or reviews to the site, you also grant alpha-camp.com the right to use the name you submit with any review, comment, or other Content, if any, in connection with such Submission. review, comment or other content. You represent and warrant that you own or control all of the rights to the reviews, comments, and other Content you post on this site and that use of your reviews, comments, or other Content by alpha-camp.com will not infringe or violate the rights of any third. You shall not use a false email address, pretend to be someone other than yourself, or mislead alpha-camp.com or any third party as to the origin of any Submission or Content. alpha-camp.com can,
Order cancellation
Please note that only orders that are in a paid, in process or partially shipped status can be modified or cancelled.
All other orders cannot be changed. We apologize for this inconvenience. In case you want to cancel a shipped or packed order, please contact our dedicated support center for help as soon as possible.
If unfortunately your order cannot be cancelled, we suggest you accept the package and refer to our warranty policy for more information.
shipments
At alpha-camp.com all shipments are shipped from different warehouses and are delivered duty free. Accordingly, any and all customs or import fees are collected once the package reaches its destination country. Where applicable, these charges must be paid by customers. If customers reject the package due to import duties or taxes, they take full responsibility for all costs involved in the process. Due to customs regulations, please note that alpha-camp.com cannot declare purchased items as a gift or list an amount less than the actual price of the product.
Customer Code of Conduct Policy
At alpha-camp.com customer satisfaction is our top priority. We strive to resolve all customer issues in a professional and friendly manner. However, we will not tolerate any unacceptable or unreasonable behavior towards members of our Customer Service Team.
Unacceptable behavior directed toward Customer Service personnel or staff may, for example, include any of the following:
- Aggressive, abusive and threatening behavior. Examples include any and all direct or implicit threats in any communication channel; intimidating language; personal and verbal abuse; sexist, racist, homophobic or derogatory comments; rudeness; inflammatory statements; swear; and baseless accusations.
- Persistently making habitually demanding or vexatious complaints, despite having been fully resolved; Similarly, repeat complaints persist despite reasonable and fair solutions being offered in accordance with our policies.
- Ask, expect, or require staff to violate established company policy guidelines, eg, refund amount, term, special compensation, etc.; similarly, seeking an unrealistic outcome beyond the scope of our own policies and procedures. By default, the refund amount cannot exceed the original order amount paid to alpha-camp.com.
- Repeatedly changing the nature (or focus) of a complaint or the desired outcome, partially, after a formal response has been provided.
- Excessive number of claims compared to the total value of the purchase history.
For such behavior, complainants may be formally informed and notified of the following:
- Your language is considered offensive, abusive, threatening and totally unacceptable.
- They must refrain from using such language, intimidation and threats.
- There will be no more exchange of correspondence in this regard if they persist with this behavior.
- alpha-camp.com reserves the right not to accept any further customer orders in the future without prior notice.
Complaint escalation process
This process applies strictly to Customer Service issues. For separate legal issues, such as copyright, please see our legal page.
If the customer is not satisfied with the solution offered by our Customer Service, the customer can contact our Ticket Supervisor by submitting a new ticket in the "file a formal complaint" section as follows:
Contact us > Submit a ticket > Select GarantTracking & Return > Submit a Formal Complaint
We will respond to all complaints within 24 hours, excluding weekends and holidays.
alpha-camp.com acknowledges and respects all copyrights and trademarks. As such, any use of television, film, music, film festival, or other names or titles have no connection with alpha-camp.com and are the sole property of the copyright or trademark holders. Our dresses are inspired by celebrity style and are our recreations of items worn by celebrities on their favorite TV shows and on the red carpet, however they are not authorized, endorsed or connected with these shows in any way. manner and are not considered infractions. of any trademark or copyright.
Intellectual Property Infringement Policy
It is alpha-camp.com's policy to take appropriate action where necessary to uphold and acknowledge all applicable state, federal, and international laws in connection with material that is claimed to infringe any trademark, copyright, patent, and all or any other intellectual property law. If you are an intellectual property rights owner and you believe that alpha-camp.com sells, offers for sale, or makes available goods and services that infringe your intellectual property rights, please send the following information in its entirety to alpha-camp@vlkpkg.com
Required information
- An electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive that is allegedly infringed;
- A description of the allegedly infringing work or material;
- A description of where the allegedly infringing material is located on the site (product URL);
- Information reasonably sufficient to allow us to contact you, such as your address, telephone number, and email address;
- A statement by you that you have a good faith belief that the disputed use of the material is not authorized by the copyright or other proprietary right owner, its agent, or the law;
- Identification of the intellectual property rights that you claim the website infringes (e.g., "Copyright of XYZ", "ABC Trademark, Registration Number 123456, Registered 1/1/04", etc. ).
Termination and effect of termination
In addition to any other legal or equitable remedies, alpha-camp.com may, without notice, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon termination of this Agreement, you shall immediately cease all access to and use of the site and alpha-camp.com, in addition to any other legal or equitable remedies, shall immediately revoke all passwords and account identification issued to you and deny your accthat and use of this Site in whole or in part. Any termination of this Agreement will not affect the respective rights and obligations (including, without limitation, payment obligations) of the parties arising prior to the date of termination.
Order Acceptance
Please note that there may be certain orders that we cannot accept and must cancel. alpha-camp.com reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Some situations that may result in the cancellation of your order include limitations on the quantities available for purchase, inaccuracies or errors in product or pricing information, or issues identified by our credit and fraud prevention department. We may also request verifications or additional information before accepting any order. We will contact you if all or part of your order is canceled or if additional information is required to accept your order.
- alpha-camp.com no is responsible for late deliveries for special occasions, such as birthdays or other events. We encourage customers to order early to ensure there is plenty of time to receive your item.
- We have informed our customers of the Christmas peak season in advance through banners and newsletters, and have offered suggestions for the order end date and shipping methods for this period. Therefore we cannot be held responsible if an item does not arrive in time for Christmas.
- All orders reported as "delivered" by shipping companies are considered delivered. alpha-camp.com no takes responsibility for non-delivery in this case.
Typographical errors
While alpha-camp.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. alpha-camp.com cannot confirm the price of an item until after the order is placed. In the event that an item is listed with an incorrect price or incorrect information due to an error in pricing or product information, alpha-camp.com shall have the right, at our sole discretion, to refuse or cancel any order placed for that article. In the event that an item is incorrectly priced, alpha-camp.comm may, at our discretion, contact you for instructions or cancel your order and notify you of such cancellation.
Prices in different currencies
The price of the products sold by alpha-camp.com is based on figures calculated in United States dollars (US$). Prices shown in other currencies are converted from US dollars in accordance with the most up-to-date conversion rates. Due to fluctuating currency values, prices displayed in non-US currency denominations on the Site, except on the individual product page, may not be the most current. Areas of the Site where non-US currency denominations may be inaccurate include, but are not limited to, promotional banners, promotional pages, and information on product category pages. The price displayed on an individual product page, regardless of currency denomination, is the current price you must pay to alpha-camp.com, excluding shipping.
alpha-camp.com is not aware of, and is not responsible for, any additional bank charges or exchange rate fees charged by the issuing bank or a third-party payment provider. These fees are the sole responsibility of the customer and will not be refunded by alpha-camp.com
links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that alpha-camp.com is not responsible for the operation of or the content located on or through any such site.
Transportation
alpha-camp.com naves from different warehouses. For orders with more than one item, we may split your order into multiple packages based on stock levels at our discretion. For more information, see our terms and conditions. Thanks for your understanding.
alpha-camp.com strongly recommends all customers to purchase shipping insurance during checkout. This ensures that if there are any problems during the delivery process, alpha-camp.com will ship the same product free of charge. If the item is not available, we will offer alternative refund options.
Orders that do not have shipping insurance will not be the responsibility of alpha-camp.com in case there are any problems during the shipping process.
Whatever the customer orders is what we ship. We cannot take responsibility for customer receiving the wrong item if they placed the wrong order.
If a delivery fails for any reason and the address shipped was the correct address provided by the customer, alpha-camp.com is not responsible if a package is returned to us.
Please inform us as soon as possible if you have not received your package. With standard shipping, after 3 months from the date we shipped your package (for Latin America we will extend this to 4 months for postal shipments), we will no longer be able to offer any compensation. All expedited delivery issues must also be reported within 3 months from the date of shipment. Also note that this does not apply to packages shipped via expedited shipping methods and shown as delivered on the shipping company's tracking site.
remedies
You agree that alpha-camp.com's legal remedy for any actual or potential breach of this Agreement would be inadequate and that alpha-camp.com shall be entitled to specific enforcement or injunctive relief, or both, in addition to any damages alpha-camp.com may suffer. you are legally entitled to recover, along with reasonable expenses of any form of dispute resolution, including, but not limited to, attorneys' fees.
No right or remedy of alpha-camp.com shall be exclusive of any other, whether at law or in equity, including, without limitation, injunctive relief for damages, attorneys' fees and expenses.
No waiver by alpha-camp.com of its rights or remedies under these terms and conditions shall imply any obligation to grant a similar waiver, future or otherwise.
All of the above items are organized and regulated by the laws of the Ireland. All charges will appear on your credit card statement as "current *UK". if you have any problem, please contact us via email: alpha-camp@vlkpkg.com
“This website is owned and operated by”
Company Name: AIMARK LTD
Registration Number: 10853964
Company Address: Chase Business Centre, 39-41 Chase Side, London, United Kingdom, N145BP
(this is not a returning address)